Returns & Exchanges
At Hyperli, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for most items in their original condition. Whether you have changed your mind or received a faulty product, our team is here to ensure a smooth and transparent resolution.
Initiate Your Request
Log into your Hyperli account, navigate to your order history, and select the 'Return Item' button next to the relevant product to submit your request.
Prepare the Package
Carefully pack the item in its original packaging, ensuring all tags, manuals, and accessories are included to avoid any processing delays.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing